Please be advised we are moving websites providers on 6th October 2025.
For Prescription Requests please submit through the NHS APP, if you do not have the NHS APP, you can download it here: NHS App and your NHS account – NHS
For urgent prescription queries please contact the surgery.
On Monday 6th October 2025, we have been listening to our patient’s feedback and we are introducing SystmConnect, a new, easy to use system that will offer the following benefits:
- User-Friendly Design: The system is designed to be straightforward. You’ll select the most relevant questionnaire based on your symptoms.
- More Efficient Online Access: You can now submit requests online for appointments, prescriptions, and more, helping us respond more quickly and reducing pressure on our phone lines.
- Self-Booking Appointments: You’ll be able to book your own appointments through a self-booking link sent to you, selecting the time, date, and clinician that works best for you.
- More Choice & Flexibility: Your Patient Participation Group (PPG) trialled the new system and found it straightforward to use, appreciating the added choice when booking appointments.
- Change in Times for Submitting Forms: Forms will be available from 8am to 6pm
How to Access and Use the New System
- System Overview: The new system, SystmConnect, is developed by TPP, the company behind our patient records software. If you already use SystmOnline or the NHS App, you can log in with those accounts.
- No Account Needed: You don’t need an account to use the new system, but having an NHS login or SystmOnline account will make filling out forms easier by auto-populating your details. If you don’t have an account, you’ll need to manually input your personal information.
- Accessing Forms: The system will be available through a link on the homepage of our website. We’ll also provide an information guide for you to so you can better understand how our system will work.